The ESD toolkit is a fine example of public sector stuff that concerns me http://www.esd.org.uk/esdtoolkit/default.aspx
A colleague was guiding me around the site and there was a page for listing all the authority’s services, with it’s appropriate performance indicators, related projects, officers..etc..Although I can understand the merits of having this kind of information in one place… [...]
Posts Tagged ‘electronic service delivery’
ESD toolkit – electronic service delivery
Posted in Uncategorized, tagged customers, electronic service delivery, ESD toolkit, service outcomes on July 7, 2008 | 1 Comment »
